FAQs • Pierce County Television, WA • CivicEngage

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What should I do if I have a complaint with my cable company?: Contact your cable company first. If you are unable to resolve your issues, please contact the RCC at (253) 798-8707 for assistance.

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1. What should I do if I have a complaint with my cable company?: Contact your cable company first. If you are unable to resolve your issues, please contact the RCC at (253) 798-8707 for assistance.

2. I am having an issue with my cell phone company. Who should I contact?: For telephone, cell phone or issues with Century Link, please contact the Washington State Utilities and Transportation Commission (UTC) at 1-800-562-6150. Link to UTC website

3. I can't find your programming on my TV. Is the PCTV channel on satellite or dish?: No. PCTV is primarily a cable channel, find us on Comcast channel 22 and 322HD, Rainier Connect channels 22 and 522HD (Tacoma, UP) and channels 20 and 513 (Puyallup, Graham, Eatonville). PCTV also streams live on YouTube, our mobile APP and our website.