Cable Customers

Where To Watch

You can enjoy Pierce County Television (PCTV) on three Pierce County cable providers:

Comcast -  Channel 22
Click! Network - Channel 22 / Channel 522 (HD)
Rainier Connect - Channel 20

Handling Cable Complaints

If you are experiencing problems with your cable equipment, delivery or service, contact your cable company and provide as much information as you can about your complaint. It's been our experience that the cable companies will try to resolve the issue as quickly as possible. Start here:

Click! Cable TV  - Ph: (253) 502-8900
Comcast - Ph: (877) 824-2288
Rainier Connect - Ph: (253) 262-7000

If you live in one of our RCC member communities (listed below) and your problem has not been resolved, or you are dissatisfied with the result, the Rainier Communications Commission (RCC) may be able to provide some assistance.

RCC Member Communities: Unincorporated Pierce County, Sumner, Fife, Puyallup, Orting, DuPont, University Place, Steilacoom, Ruston and Carbonado.

Contact us by email or call us at (253) 798-8707 with information about your complaint. The information will go on record and your cable provider will be officially notified with a request that they respond to you directly.